Privacy Policy - ...Lost Surfboards by Mayhem

1. Introduction

Welcome to Lost Surfboards (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website lostsurfboards.net, purchase products, or otherwise interact with us.

2. What Information We Collect

We may collect information about you in a variety of ways. The types of information we may collect include:

Personal Data. Personally identifiable information such as your name, email address, shipping address, billing address, payment information (as needed for purchases).
Derivative Data. Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, pages visited, and referring URL.
Mobile Device Data. If you access via a mobile device, we may collect device identifiers, mobile operating system, and network information.
Third-Party Data. Information from third parties, e.g., your social media profile if you sign-in via social login, or credit-check data if that ever applies.
Data From Contests, Promotions, Surveys, or Feedback. If you participate in promotions or surveys, we may collect the information you provide.

3. How We Use Your Information

We use your information for purposes including:

To facilitate your purchases and deliver products.
To communicate with you about your account, order status, and updates.
To send you marketing and promotional materials that we believe may interest you (you may opt-out).
To monitor and analyze usage and trends, to improve our website and offerings.
To detect, prevent and respond to fraud, risk or security concerns.
To comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may share information we have collected in the following situations:

By Law or to Protect Rights. If required by applicable law or to protect our rights, property, or safety, we may disclose your information.
Business Transfers. If Lost Surfboards is involved in a merger, acquisition, or asset sale, your information may be transferred.
Third-Party Service Providers. We may share your information with third parties that perform services for us (e.g., payment processors, fulfillment/shipping providers, marketing platforms).
With Your Consent. We may disclose information if you give us your consent.

5. Tracking Technologies and Cookies

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and track information and to improve and analyze our site.
You can control cookies through your browser settings and other tools. If you refuse cookies, you may still use our website, but your ability to access certain features may be limited.

6. Security of Your Information

We take reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no transmission over the Internet or storage system is 100% secure and we cannot guarantee absolute security.

7. Your California Privacy Rights (if applicable)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including to request:

The categories and specific pieces of personal information we have collected about you.
The categories of sources from which the information was collected.
The business or commercial purpose for collecting or selling the information.
The categories of third parties with whom we have shared or sold the information.
To opt-out of the sale of your personal information (if applicable).
To delete personal information we have collected from you (subject to certain exceptions)

8. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. We encourage you to review this policy periodically for any changes. Your continued use of the website after the policy is posted will mean that you accept the changes.